BUSINESS DRIVER FOR HIPAA:

Modern technological advancements and cloud-based services increase the necessity of data protection. Furthermore, healthcare industries handle and manage sensitive patient data that needs security. Therefore, Marvix AI decided to proceed with the Health Insurance Portability and Accountability Act, or HIPAA, to protect the health information of U.S. citizens. The organization is willing to perform regulatory compliance to improve its business and growth. In this segment, we will discuss the journey of Marvix AI with Certpro.

FUNDAMENTAL PHASES:

Identification of Scope: Marvix AI’s vision and mission focus on streamlining medical processes, such as booking online consultations, tracking medical reports, and helping with billing and insurance coverage. The mobile application helps service providers improve their services. Therefore, the management team of Marvin AI was inclined to a meaningful scope that covered their organization’s goal and enhanced their reputation in the global market. Their straightforward demands suggested that the application of HIPAA would be an effective measure.In this regard, the management team appointed the HIPAA security officer (HSO) for implementing compliance.

Finding Consultancy Partner: At the initial processing stage, Marvix AI realized that the company required skilled professionals to manage the whole process. The management was searching for consulting services with a previous track record of successful certification. Marvix AI discovered that cross-checking the existing documents, identifying gaps, and implementing new strategies required extensive knowledge and time. The company is determined to invest time in its business development and collaborate with CertPro on the certification process. Why did they choose CertPro? One of their team members stated they believed in CertPro due to the records and sophisticated systematic guidance.

Gap Analysis: Marvix AI was aware of risk assessments as they have been in the healthcare business for a long time. However, they decided to go with CertPro for risk analysis. The management determined that CertPro’s skills and professional experience would help them in their HIPAA journey. The consultant team from CertPro created a PDCA plan (Plan-Do-Check-Act) for risk assessment.

Create Awareness: Creating awareness is also an essential part of certification. CertPro suggested that Marvix AI’s managers educate their employees about the importance of information security in healthcare facilities. All the employees needed to attend the session.

Developing an Integrated HIPAA Compliance System: Marvix AI decided to prioritize and safeguard their client information. Certpro guided the company in incorporating continuous improvements to ensure that Marvix AI constantly follows best practices. CertPro advised the company to implement proper documentation and reporting mechanisms to prevent data breaches. In this process, employees were encouraged to submit incidental reports to check the efficacy of the compliance.

SUCCESS FACTORS:

Role of Employees and Management

Marvix AI’s team was supportive and understandable throughout the compliance process. The company’s collective approach is commendable. In the initial days of HIPAA, the employees were seen as logical and dedicated to protecting their customer data. The controls were implemented and modified to ensure the best quality practices in data security.

Therefore, the dedication and supportive behavior of the management and employees ensured the necessity of HIPAA at Marvix AI. It was a remarkable journey with Marvin AI. We are still working together to maintain our reputation and avoid the risk of non-compliance.

VALUE DERIVED FROM CERTPRO:

Ready to Avoid Breaches: CertPro implemented an integrated management system for Marvix AI. It simplifies the incident reporting process and preventive measures. After implementing HIPAA, the Marvix AI team is always ready to prevent data breaches.   

Classification of Information: Establishing HIPAA helped the organization manage client data, enabling the hassle-free data implementation of Marvix AI. Furthermore, executing the information classification and handling process encouraged the employees to be more aware of information management. Protecting patient information is Marvix AI’s top priority. 

Improve Confidence: CertPro suggested a compact, structured approach for Marvix AI. The implementation of controls improved the company’s data handling and management process. Thus, it avoids disruptions or the risk of data breaches. The certifications provided them with competitive advantages and helped them expand their business.

Business Growth: HIPAA is an effective regulation for securing patient data in the healthcare sector. Therefore, continuous monitoring and improvement criteria set by CertPro will ensure the successful business of Marvix AI. Due to its data security measures, it will surely help the company grow in different countries.