Cookie Policy

1. What Are Cookies?

A cookie is a small file containing a string of characters that is sent to your computer or device when you visit a website. When you visit the site again, the cookie allows the site to recognize your browser and remember preferences or actions you've taken.

Cookies set by CertPro are called first-party cookies. Cookies set by other parties — such as Zoho or Cloudflare — are called third-party cookies; these enable features like live chat or website security to be provided through our site.

2. Why Do We Use Cookies?

Some cookies are required for technical reasons for certpro.com to operate — these are "essential" cookies. Others help us understand how visitors use the site, so we can improve it.

3. What Types of Cookies Do We Use?

Essential cookies are strictly necessary for the operation of certpro.com and cannot be disabled. They enable core functionality such as security, bot protection, and session management.

Performance and functionality cookies help improve website performance and enable features such as live chat, our contact form, and meeting scheduling. Without them, certain features may not work properly.

Analytics cookies collect information about how visitors use certpro.com, helping us understand usage patterns and improve the site.

certpro.com displays a cookie consent banner on your first visit. Essential cookies are set automatically; analytics and non-essential cookies are set only after you accept them through the banner. You can change your choice at any time through the cookie settings link on our website, as described under "How can I control cookies?" below.

The table below lists the cookies actually set on certpro.com, based on a live browser scan of the site.

This list is not exhaustive and may change as our tools or configuration change. If a payment page session also loads PayPal's checkout, PayPal may set its own cookies under its own privacy notice, which is outside CertPro's control.

4. How Can I Control Cookies?

You have the right to control or disable cookies.

You can manage cookies in the following ways:

• Cookie settings: you can change your choice at any time through the cookie settings link on our website.
• Browser settings: you can accept or reject cookies through your browser settings. Each browser provides different controls; please refer to your browser's help section for details.
• Advertising opt-out tools: you can opt out of interest-based advertising through industry tools such as DAA WebChoices or Your Online Choices.
• Third-party opt-out options: some third-party services used on our website may provide their own opt-out mechanisms.

Please note:

• Essential cookies cannot be disabled, as they are required for website functionality.
• Disabling cookies may impact certain features or functionality of the website.

5. Consent & Legal Basis

CertPro uses cookies in accordance with applicable data protection laws:

• Essential cookies are used based on our legitimate interest in providing a secure and functional website.
• Analytics and non-essential cookies are set only after you accept them through our cookie banner. You can change your choice at any time through the cookie settings link on our website.

6. How Often Will You Update This Cookie Policy?

We may update this Cookie Policy from time to time. We will notify you of material changes by revising the date at the top of this page.

7. Contact Us

certpro.com is operated by CertPro, with offices in Newark, DE, USA (CertPro CPA LLC) and Bangalore, India (HRV CertPro Pvt. Ltd.), together referred to as "CertPro" in this policy.

If you have any questions about our Cookie Policy, you can contact us at [email protected].