Total Quality Management (TQM) is a systematic approach for an organization’s management to achieve long-term success through consistent customer satisfaction. In other words, TQM includes phrases such as: customer focus, the involvement of all employees, continuous...
Micro, Small and Medium Enterprises (MSMEs) are businesses that maintain revenues, assets or a number of employees below a certain limit. They are essentially defined by the size of their organization, and sometimes the industry they belong to is considered as well....
The plan do check act (PDCA) cycle, also known as the Deming cycle, is named after Dr. W. Edwards Deming, an influential figure in the field of quality management and process improvement. Dr. Deming was an American statistician, engineer, and management consultant...
Organizations face a lot of confusion when it comes to ISO certification. Some of the initial confusions include ‘where should we get an ISO certification?’, ‘who are the trusted certification consultants?’, ‘what are the criteria to select a certification body and/or...
ISO 9001 Certification is also called as a ‘Quality Management System certification’. It is defined as the interrelated or interacting elements of an organization which is used to formulate the policies and objectives of quality in order to achieve the...
ISO 9001 is defined as a Quality Management System which helps organizations to demonstrate the quality of perseverance consistently, and provides a basic framework for other standards that can be integrated with the Quality Management system. It is technically called...
