THE DRIVE FOR COMPLIANCE:

AktivoLabs recognized the importance of adhering to industry regulations and best practices for data protection. Their pursuit of compliance had two key drivers:

• Vendor Requirements: To work with certain partners and expand their market reach, AktivoLabs needed to demonstrate compliance with specific standards.
• Legal Requirements: Certain regulations, like HIPAA, mandate robust data security practices for organizations handling protected health information (PHI).

PARTNERING WITH CERTPRO FOR COMPLIANCE SUCCESS:

AktivoLabs partnered with CertPro, a trusted compliance advisor, to navigate the complex world of data security and privacy regulations. CertPro provided comprehensive support for achieving compliance with three key standards:

• SOC 2 Type 1: These standards focus on internal controls for security, availability, and system integrity. Achieving SOC 2 compliance demonstrates AktivoLabs’ commitment to robust information security practices.
• HIPAA: This regulation safeguards the privacy and security of sensitive patient health information. HIPAA compliance is essential for AktivoLabs if they handle any user data that qualifies as PHI.

CERTPRO’S METHODOLOGY: A COLLABORATIVE APPROACH

CertPro’s approach to compliance with AktivoLabs involved a collaborative and multi-phased process:

Phase 1: Establishing Policies and Procedures

CertPro consultants collaborate with AktivoLabs to identify and develop essential policies, procedures, plans, and registers. These documents serve as a roadmap for adhering to HIPAA and SOC 2 standards.

• HIPAA Compliance: HIPAA (Health Insurance Portability and Accountability Act) safeguards sensitive patient data in the healthcare industry. Establishing HIPAA-compliant policies and procedures ensures AktivoLabs handles patient information securely and confidentially.
• SOC 2 Compliance: SOC 2 (Service Organization Controls) focuses on a service organization’s security practices. Compliance with SOC 2 Type 1 and Type 2 demonstrates AktivoLabs’ commitment to data security for its clients.

Phase 2: Leveraging Technology

AktivoLabs utilizes a Compliance automation tool to streamline compliance efforts. This platform automates tasks, centralizes documents, and simplifies workflows.

• CertPro ensures smooth integration of the Compliance automation tool with AktivoLabs’ existing compliance framework. This guarantees that the platform complements, not disrupts, existing compliance processes.

Phase 3: Conducting Audits and Assessments

CertPro’s qualified auditors conduct a thorough HIPAA assessment. This assessment evaluates AktivoLabs’ practices against HIPAA regulations to identify any gaps or areas for improvement. 

Additionally, CertPro performs a full audit for SOC 2 Type 1.

• A SOC 2 Type 1 audit provides a point-in-time snapshot of AktivoLabs’ control environment at a specific date.

Phase 4: Certification and Attestation

After a successful audit, CertPro guides AktivoLabs through the certification and attestation processes.

• Certification is a formal recognition by an independent body that AktivoLabs meets the requirements of HIPAA.
• Review and Attestation is done by CPA that details AktivoLabs’ compliance to SOC 2  controls.

Following a successful audit, CertPro helped AktivoLabs navigate the certification and attestation processes to obtain formal recognition of their compliance achievements.

A CLIENT DELIGHTED:

AktivoLabs’ dedication to user privacy and security, combined with CertPro’s comprehensive guidance and expertise, resulted in a highly successful compliance journey. AktivoLabs obtained both HIPAA certification and SOC 2 Type 1 attestation. This demonstrates how working with a trusted compliance advisor can empower companies like AktivoLabs to build trust with users and operate with confidence in the digital health and wellness space.