Data Security Drives Growth: AktivoLabs and the Path to Compliance
About Client
AktivoLabs is a company dedicated to empowering individuals with personalized insights into their health and well-being. Their innovative product helps users make informed choices about their lifestyle through objective measurement and data analysis. As AktivoLabs strives to be a leader in the digital wellness space, building trust and security around user data is paramount.
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THE DRIVE FOR COMPLIANCE:
AktivoLabs recognized the importance of adhering to industry regulations and best practices for data protection. Their pursuit of compliance had two key drivers:
- Vendor Requirements: To work with certain partners and expand their market reach, AktivoLabs needed to demonstrate compliance with specific standards.
- Legal Requirements: Certain regulations, like HIPAA, mandate robust data security practices for organizations handling protected health information (PHI).
PARTNERING WITH CERTPRO FOR COMPLIANCE SUCCESS:
AktivoLabs partnered with CertPro, a trusted compliance advisor, to navigate the complex world of data security and privacy regulations. CertPro provided comprehensive support for achieving compliance with three key standards:
- SOC 2 Type 1: These standards focus on internal controls for security, availability, and system integrity. Achieving SOC 2 compliance demonstrates AktivoLabs’ commitment to robust information security practices.
- HIPAA: This regulation safeguards the privacy and security of sensitive patient health information. HIPAA compliance is essential for AktivoLabs if they handle any user data that qualifies as PHI.
CERTPRO’S METHODOLOGY: A COLLABORATIVE APPROACH
CertPro’s approach to compliance with AktivoLabs involved a collaborative and multi-phased process:
Phase 1: Establishing Policies and Procedures
CertPro consultants collaborate with AktivoLabs to identify and develop essential policies, procedures, plans, and registers. These documents serve as a roadmap for adhering to HIPAA and SOC 2 standards.
- HIPAA Compliance: HIPAA (Health Insurance Portability and Accountability Act) safeguards sensitive patient data in the healthcare industry. Establishing HIPAA-compliant policies and procedures ensures AktivoLabs handles patient information securely and confidentially.
- SOC 2 Compliance: SOC 2 (Service Organization Controls) focuses on a service organization’s security practices. Compliance with SOC 2 Type 1 and Type 2 demonstrates AktivoLabs’ commitment to data security for its clients.
Phase 2: Leveraging Technology
AktivoLabs utilizes a Compliance automation tool to streamline compliance efforts. This platform automates tasks, centralizes documents, and simplifies workflows.
- CertPro ensures smooth integration of the Compliance automation tool with AktivoLabs’ existing compliance framework. This guarantees that the platform complements, not disrupts, existing compliance processes.
Phase 3: Conducting Audits and Assessments
CertPro’s qualified auditors conduct a thorough HIPAA assessment. This assessment evaluates AktivoLabs’ practices against HIPAA regulations to identify any gaps or areas for improvement.
Additionally, CertPro performs a full audit for SOC 2 Type 1.
- A SOC 2 Type 1 audit provides a point-in-time snapshot of AktivoLabs’ control environment at a specific date.
Phase 4: Certification and Attestation
After a successful audit, CertPro guides AktivoLabs through the certification and attestation processes.
- Certification is a formal recognition by an independent body that AktivoLabs meets the requirements of HIPAA.
- Review and Attestation is done by CPA that details AktivoLabs’ compliance to SOC 2 controls.
Following a successful audit, CertPro helped AktivoLabs navigate the certification and attestation processes to obtain formal recognition of their compliance achievements.
A CLIENT DELIGHTED:
AktivoLabs’ dedication to user privacy and security, combined with CertPro’s comprehensive guidance and expertise, resulted in a highly successful compliance journey. AktivoLabs obtained both HIPAA certification and SOC 2 Type 1 attestation. This demonstrates how working with a trusted compliance advisor can empower companies like AktivoLabs to build trust with users and operate with confidence in the digital health and wellness space.